What to Do When a Co-worker Cries? Professor Jeffrey Sanchez-Burks Has Some Ideas in the Harvard Business Review
You've heard there's no crying in baseball, but what about in business?
"You don't need to be a therapist, you just need to be available."
Jeffery Sanchez-Burks, Professor of Management and Operations. Harvard Business Review, June 2013.
U-M Ross Professor Jeffery Sanchez-Burks recently talked to Harvard Business Review about ways to help managers handle any tears in the workplace. Sanchez-Burks, an expert on leadership and workplace dynamics, said step one is to leave the judgment aside and help the person.Read the article and visit Sanchez-Burks’ personal site to read more of his research.